Sony Xperia Z2 - Receiving calls

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Receiving calls

If you receive an incoming call when the device is in sleep mode or the screen is locked,

the phone application opens in fullscreen format. If you receive an incoming call when the

screen is active, the incoming call is displayed as a heads-up notification, that is, in a

minimized window that floats at the top of whatever screen is open. When such a

notification arrives, you can choose to answer the call and open the phone application

screen, or you can reject the call and stay on the current screen.

To Answer an Incoming Call when the Screen is Inactive

Drag to the right.

To answer an incoming call when the screen is active

In the heads-up notification that appears at the top of the screen, tap

ANSWER.

Instead of answering the call, you can go to the main phone application screen by tapping the

upper part of the heads-up notification window. Using this method, you get more options to

manage the call. For example, you can decide to reject the call with a message or forward the

call to the answering machine.

To reject an Incoming Call when the Screen is Inactive

Drag to the left.

To Reject an Incoming Call when the Screen is Active

In the heads-up notification that appears at the top of the screen, tap

DECLINE.

Instead of rejecting the call, you can go to the main phone application screen by tapping the

upper part of the heads-up notification window. Using this method, you get more options to

manage the call. For example, you can decide to reject the call with a message .

To mute the ringtone for an incoming call

When you receive the call, press the volume key.

Using the answering machine

You can use the answering machine application in your device to answer calls when you

are busy or miss a call. You can enable the automatic answering function and determine

how many seconds to wait before the calls get answered automatically. You can also

manually route calls to the answering machine when you are too busy to answer them.

And you can access messages left on your answering machine directly from your device.

Before using the answering machine, you must record a greeting message.

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To Record a Greeting Message for the Answering Machine

1

From your Home screen, tap .

2

Find and tap

Settings > Call > Xperia™ Answering Machine > Greetings.

3

Tap

Record new greeting and follow the on-screen instructions.

To Enable Automatic Answering

1

From your Home screen, tap .

2

Find and tap

Settings > Call > Xperia™ Answering Machine.

3

Drag the slider beside

Answering Machine to the right.

If you don't set a time delay for the automatic answering of calls, the default value is used.

To Set a Tme Delay for Automatic Answering

1

From your Home screen, tap .

2

Find and tap

Settings > Call > Xperia™ Answering Machine.

3

Tap

Pick up after.

4

Adjust the time by scrolling up and down.

5

Tap

Done.

To Forward an Incoming Call to the Answering Machine

When a call comes in, drag

Response options upward, then select Reject with

Answering Machine.

When a call comes in, you can also just wait until the preset time delay elapses so the

answering machine picks up the call automatically.

To Listen to Messages on the Answering Machine

1

From your Home screen, tap .

2

Find and tap

Settings > Call > Xperia™ Answering Machine > Messages.

3

Select the voice message you want to listen to.

You can also listen to answering machine messages directly from the call log by tapping .

Rejecting a call with a text message

You can reject a call with a text message. When you reject a call with such a message,

the message is automatically sent to the caller and stored in the Messaging conversation

with the contact.
You can select from a number of predefined messages available on your device, or you

can create a new message. You can also create your own personalized messages by

editing the predefined ones.

To reject a call with a text message

1

When an incoming call arrives, drag

Response options upward, then tap Reject

with message.

2

Select a predefined message or tap and write a new message.

To Reject a Call with a Text Message When the Screen Is Active

1

When an incoming call arrives, tap the upper part of the floating notification

window where the phone number or the name of the contact appears.

2

Tap

Response options.

3

Select a predefined message or tap

Write new message.

To reject a second call with a text message

1

When you hear repeated beeps during a call, drag

Reject with message upward.

2

Select a predefined message or tap and write a new message.

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To edit the text message used to reject a call

1

From your Home screen, tap .

2

Find and tap

Settings > Call > Reject call with message.

3

Tap the message that you want to edit, then make the necessary changes.

4

Tap

OK.