Sony Xperia Z2 - Finding a lost device

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Finding a lost device

If you have a Google™ account, the my Xperia web service can help you locate and

secure your device if you ever lose it. You can:

Locate your device on a map.

Sound an alert, even if the device is in silent mode.

Remotely lock the device and make the device display your contact information to

anyone who finds it.

As a last resort, remotely clear the internal and external memory of the device.

The my Xperia service may not be available in all countries/regions.

To Activate the My Xperia Service

1

From your Home screen, tap .

2

Find and tap

Settings > Security > Protection by my Xperia > Activate.

3

Mark the checkbox, then tap

Accept.

4

If prompted, sign in to your Sony Entertainment Network account, or create a new

one if you don’t have one.

5

Enable location services on your device if this function is not already enabled.

To verify that the my Xperia service can locate your device, go to

myxperia.sonymobile.com

and sign in using either the Google™ account or the Sony Entertainment Network account that

you have set up on your device.

If you are using a device with multiple users, my Xperia service can only be used by the owner.

Finding a lost device using Android™ Device Manager

Google™ offers a location and security web service called Android™ Device Manager.

You can use it in parallel with, or as an alternative to, the my Xperia service. If you lose

your device, you can use Android™ Device Manager to:

Find and show where your device is located.

Ring or lock your device, erase everything on it, or add a phone number to the lock

screen.
For additional information about Android™ Device Manager, go to

www.support.google.com

.

Android™ Device Manager does not work if your device is turned off or if it does not have a

connection to the Internet. The Android™ Device Manager service may not be available in all

countries or regions.

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To Activate Android™ Device Manager

1

If you are using a device with multiple users, be sure you are logged in as the

owner.

2

Make sure you have an active data connection and that location services are

enabled.

3

From your Home screen, tap .

4

Find and tap

Settings > Google > Security.

5

Drag the sliders beside

Remotely locate this device and Allow remote lock and

erase to the On position.

6

If prompted, agree to the terms and conditions by tapping

Activate.

7

To verify that Android™ Device Manager can locate your device after you activate

the service, go to

www.android.com/devicemanager

and sign in using your

Google™ account.

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